BPM Library

1. Definability: It must have clearly defined boundaries, input and output.

2. Order: It must consist of activities that are ordered according to their position in time and space.

3. Customer: There must be a recipient of the process' outcome, a customer.

4. Value-adding: The transformation taking place within the process must add value to the recipient, either upstream or downstream.

5. Embeddedness: A process can not exist in itself, it must be embedded in an organizational structure.

6. Cross-functionality: A process regularly can, but not necessarily must, span several functions.

There are three types of BP:

Management processes - the processes that govern the operation of a system
- Corporate Governance
- Strategic management

Operational processes - processes that constitute the core business and create the primary value stream
- Purchasing
- Manufacturing
- Marketing
- Sales

Supporting processes - support the core processes
- Accounting
- Recruitment
- Technical support