BPM Library

The blog includes information from the materials that I meet during my career. It is a collection of information about methods and library sources for professionals in the IT Business Analysis sector.

Definition - In information technology, gap analysis is an assessment tool to help identify differences between information systems or applications. A gap is sometimes called "the space between where we are and where we want to be." A gap analysis helps bridge that space by highlighting which requirements are being met and which are not.

In software development, for instance, a gap analysis can be used to document which services and/or functions have been accidentally left out, which ones have been deliberately eliminated and which still need to be developed. In compliance, a gap analysis can be used to compare what is required by law to what is currently being done.

Technique for determining the steps to be taken in moving from a current state to a desired future-state.

List of steps to be taken:

1. Listing of characteristic factors (such as attributes, competencies, performance levels) of the present situation ("what is")

2. Cross-lists factors required to achieve the future objectives ("what should be")

3. Highlights the 'gaps' that exist and need to be 'filled.' Also called need-gap analysis, needs analysis, and needs assessment.